Meet Your Citizens Service Group (CSG)™ Team
Russell is the visionary behind the CSG concept.
Starting in 1986 and for over 22 years, as he worked in sales, service,
and management to improve the viability of HVAC & Plumbing Companies,
his desire was to continue the growth and success of the industry. He
developed a passion for designing the ultimate plan to bring companies
and their customers together in a mutually beneficial way - that led to
the formation of CSG. Russell believes in the tremendous
power of our free enterprise system and is proud and excited to bring
the power of CSG to independent contractors and customers
across America. His tenacity and commitment to the CSG concept, the success
of its Participating Vendors (PVs), and well being of its Reward Members
(RMs) promises to benefit all who participate.
Amanda is a graduate of River High School in Ohio. She brings her 5 year experience as administrative assistant in the construction industry for companies with $50,000,000 annual sales to the CSG team and is responsible for keeping the office up and running in an orderly fashion. She is highly skilled, enthusiastic, and committed to her work.
Amanda has been with CSG since its inception and fully understands the value of CSG to its PVs and Rms. She is naturally organized and a master at multi-tasking. She keeps your support team up-to-date, organized, and focused. She handles training for new PVs. And, she’ll make sure your questions, messages, and inquiries are addressed by the right person, so you’ll always have a positive experience with CSG.
Jennifer owns and runs Diva Design,
a full-service design studio that transfers raw information into dynamic
visual messages. Because she enjoys working with progressive thinking
people with a unique product, service, or message, Jennifer’s company
is perfect for managing the CSG website. She gets personal satisfaction
from helping businesses and organizations grow so our PVs can trust
that they’ll always
have training and marketing materials that they are proud to use, share,
and display,
Dottie is a published writer, journalist, and storyteller whose work usually supports the floral industry. She is a self taught marketing expert who has worked as a word-smith writing for national and international business marketing materials, websites, and promotional messages. During the launch of CSG Dottie acted as the web strategist, writer, marketing consultant, and project coordinator who integrated the language between the www.GetCSG.com, the PV and RM Extranets, and the About Time newsletters.
Her laser focus for the job at hand helped to take CSG from concept to launch in a short time. But her understanding of the CSG concept and her holistic view of the benefit CSG can bring to Service Companies, their Customers, and their Communities guarantees that PVs will always have clear, concise, & effective collateral materials to share with their sales, service, office staff and their customers and communities.
Charlotte has been an accountant and tax preparer since 1978. She is a
graduate of AACC, holds multiple continuing education Accounting Certificates
from UMUC, and a Certificate of Paralegal from the University of Maryland.
She has run her own independent accounting practice since 1996, is an
active member of the Maryland Society of Accountants and NFIB, and attends
annual income tax seminars to keep abreast of changes that affect CSG
and its PVs. Charlotte’s accounting expertise, attention to detail,
and her understanding of both small and large private companies make
her the perfect partner for keeping CSG’s finances in order.
Michelle graduated in 2008 from the University of MD with a BA in History. Having been raised in a small family business she is familiar with office work and will put her knowledge in Microsoft PPT, Excel, and Word to work for you as part of your CSG support team.
